طراحی و برازش الگوی ساختاری تاثیر تلاش عاطفی بر خلاقیت سازمانی با نقش واسطه ای تنش شغلی در کارکنان فدراسیون های ورزشی

نوع مقاله : مقاله پژوهشی

نویسندگان
محمد سیاوشی 1
نصراله محمدی 2
محمد امرایی 1
1 استادیار مدیریت ورزشی، گروه تربیت بدنی دانشگاه پیام نور، تهران، ایران.
2 دانشیار مدیریت ورزشی، گروه تربیت بدنی دانشگاه پیام نور، تهران، ایران.
10.22034/ntsmj.2024.2037613.1090
چکیده
هدف کلی پژوهش حاضر طراحی و برازش الگوی ساختاری تاثیر تلاش عاطفی بر خلاقیت سازمانی با نقش واسطه‌ای تنش شغلی در کارکنان فدراسیون های ورزشی بود. این پژوهش به روش توصیفی- همبستگی در نمونه‌ای 385 نفری از کارکنان فدراسیون های ورزشی انجام شد. برای جمع‌آوری داده‌ها، از پرسشنامه‌های تلاش عاطفی یانگ و همکاران (2019)، خلاقیت سازمانی آلن‌کار (2012) و تنش شغلی آکیومی و همکاران (2014) استفاده شده است که پایایی آنها نیز با استفاده از آزمون آلفای کرونباخ برای پرسشنامه‌های تلاش عاطفی ۹۲/0، تنش شغلی ۹۴/0 و خلاقیت کارکنان 89/0 به دست آمد؛ همچنین برای روایی صوری و محتوایی پرسش‌نامه از نظر متخصصان ورزشی و مدیریتی در این زمینه استفاده شد و روایی سازه پرسشنامه با تحلیل عاملی تأییدی مورد تأیید قرار گرفت. تحلیل داده‌ها بوسیله ضریب همبستگی، تحلیل عاملی تاییدی و مدلسازی معادلات ساختاری در نرم‌افزارهای SPSS و لیزرل، انجام شد. نتایج نشان داد که بین مجموعه ابعاد متغیرهای پیش‌بین و متغیر ملاک یک همبستگی نسبتا قوی وجود دارد(693/0= r). بعلاوه براساس نتایج تحلیل عاملی، کنشگری ظاهری، بر تنش مهاری تاثیر مثبت و بر خلاقیت کارکنان تاثیر منفی می‌گذارد؛ کنشگری باطنی، بر تنش چالشی و خلاقیت کارکنان اثر مثبت دارد؛ تنش مهاری بر خلاقیت کارکنان تاثیر منفی دارد؛ و در نهایت، متغیر تنش مهاری در رابطه بین کنشگری ظاهری و خلاقیت کارکنان نقش واسطه‌گری ایفا می‌کند. اما تاثیر متغیر تنش چالشی بر خلاقیت سازمانی و نیز، نقش واسطه‌ای این متغیر در رابطه بین کنشگری باطنی و خلاقیت سازمانی معنی‌دار نبود(05/0
کلیدواژه‌ها
تلاش عاطفی
خلاقیت سازمانی
تنش شغلی
فدراسیون‌های ورزشی

عنوان مقاله English

Designing and fitting the structural model of emotional labor impact on organizational creativity with mediating role of job stress in sports federations staffs

نویسندگان English

Mohammad Siavashi 1
Nasrolah Mohammadi 2
mohammad amraee 1
1 Assistant Professor of Sport Management in Payame Noor University, Tehran, Iran.
2 Associate Professor of Sport Management in Payame Noor University, Tehran, Iran.
چکیده English

The purpose of this study was to design and fit the structural model of emotional labor impact on organizational creativity with mediating role of job stress in sports federations staffs. This descriptive-correlational study was conducted in a sample including 385 employees of sports federations. To collect data, the Yang et al (2019) emotional labor, the Alencar (2014) organizational creativity, and the Akiomi et al (2014) job stress questionnaires were used, formalized their validity, and reliability was obtained, using Cronbach's alpha for the questionnaire on emotional labor, 0/92, job stress, 0/94, and organizational creativity 0/89. Also for face and content validity of the questionnaire and management of sports professionals It was used in the field and construct validity was confirmed by factor analysis. Analyze of data, was done by correlation, confirmatory factor analysis and structural equation modeling in SPSS and LISREL softewares. The results showed that there is a relatively strong correlation between the set of predictor variables and the criterion variable (r = 0.693). According to the results of factor analysis, surface acting has a positive effect on inhibitory stress and a negative effect on the staff creativity; deep acting has a positive effect on the challenging stress and staff creativity; inhibitory stress has a negative effect on staff creativity; and finally, the inhibitory stress variable plays a mediating role in the relationship between surface acting and staff creativity. But the effect of challenging stress variable on organizational creativity as well as the mediating role of this variable on the relationship between deep acting and organizational creativity were not significant (p>0.05). Thus, managers of sport federations need to improve organizational creativity by promoting deep acting among their employees, and to reduce the indirect negative impact of surface acting on staff creativity by taking effective measures to reduce inhibitory stress.

کلیدواژه‌ها English

emotional labor
organizational creativity
job stress
sports federations

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رویکردهایی نوین در مدیریت ورزشی
دوره 12، شماره 47
زمستان
زمستان 1403
صفحه 18-33